How Microsoft could supplant Apple as the world’s most valuable firm

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For years Microsoft has been trying to coax office workers to write reports, populate spreadsheets and create slide shows using its office software. No longer: now it wants to do the writing and populating for them. At its headquarters in Redmond, a leafy suburb of Seattle, the firm demonstrates its latest wizardry. Beyond the plate-glass windows, snow-capped mountains glisten and pine trees sway. Inside, a small grey rectangle sits at the top of a blank Word document. With a few words of instruction, a chatbot powered by artificial intelligence (AI)—or “Copilot”, as Microsoft calls it—finds a vast file in a computer folder and summarises its contents. Later, it edits its own work and succinctly answers questions about the material. It can perform plenty of other tricks, too: digging out emails on certain topics, drawing up a to-do list based on a meeting and even whipping up a passable PowerPoint presentation about your correspondent.

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